FAQ’S

If you have questions, most of them can be answered right here


How Long have you been in business?

We have been in business since 1989, and still going


Who does the plumbing?

We have a local professional plumbing company, that has been with us since 1999


Do you have customer service?

Of course! Our friendly and knowledgeable customer service tech’s are available to you 24/7/365.


What Kind of payments do you accept?

We accept all major credit cards, checks, cash and paypal


Do you offer Maintenance Programs / Yearly Contracts?

Yes we do, we have 3 programs, the Silver, Gold and Platinum. Call our office, for details


When can you start our install?

We can start 2 days later, after you inform us that you are ready, as we must have locates


Who arranges for locates?

We (our) company must call to set up locates, its the LAW, that if any digging in the yard happens we must have locates, and its 48hrs, before we can start the project


What about my invisible dog fence?

You will have to mark the dog fence or the call the company that installed it, and have it marked out, if its not marked we are not liable for any damages. That also includes all private lines also, bbq gas lines, pool lines, private electric lines to sheds and etc.


Property Lines?

We place our heads on the property lines and the pipe is typically inside the property lines, we set a flag at every location, it is up the home to provide us with there property lines, you the home owner has the right to move the flag(s). If there are any issues, and you the home owner did not mark out the property lines, you (homeowner) will be liable for any additional charges that might happen.


When will my grass grow back?

As long as you continue to water, the cycle(s) we programmed in the controller, your grass will grow back in 2-3 weeks, and some times much faster, the valve box area’s take a little longer. We seed all of the disturbed area’s, with grass seed when we are done.


How deep are the pipes?

The pipes are at a depth of 4″ to 12″


Do you have group discounts?

Well of course! just lets us know how many are in your group so we can figure out the discount amount